KeyFeatures

REPORTS
IS Reporting allows you to schedule Infinity reports and create custom reports as you need them, including all of the Infinity Call Tracker Event (CTE) and Message Detail Reporting (MDR). 
Each report can be run on command or scheduled to run hourly, weekly, daily, or monthly on the days and times you specify.

 

MESSAGE RETRIEVAL
Network Archive has many retrieval options including single messages, messages containing 
certain text, or all messages for a designated account.  These retrieved messages may be 
viewed, printed (current message or all messages), exported to another location, or saved to a 
file. 

Retrieved messages include the message history and the dial out history.  These history 
records can be viewed with the message.  When the Message History or Dial out History print 
flags are enabled, the histories are printed, saved, or exported with the messages. 

 ONLINE ON CALL SCHEDULING 

With the Web-Enabled Infinity On-Call Scheduler, you can access your own on-call schedule from your home or office via the Internet. This makes it possible for clients to create, edit, and view on-call schedules from their web browser. 

 VOICE MAIL INSTRUCTIONS 

When you press 8 User Options at the Check-in Menu: 

  2 Change your Auto-Answer Greeting 

  2 Record an Auto-Answer Greeting 

  2 Append more recording 

  3 Erase your recording and start over 

  4 Save your recording and exit to the previous menu 

  7 Review your recording 

     You can * press  to Rewind or # to Fast Forward at any time. 

  9 Cancel your recording and exit to the previous menu 

  0 For assistance 

  3 Delete your Auto-Answer Greeting 

  7 Play your Auto-Answer Greeting 

     You can press * to Rewind or # to Fast Forward at any time. 

  9 Exit to the previous menu 

  0 For assistance 

  3 Edit Distribution Lists 

     The voice announcer asks you enter the number of the Distribution List to edit. You 

     can listen to the menu of existing Distribution Lists before you select a list to edit. 

  2 Add a Mailbox to a Distribution List 

  3 Cancel your entry and start over 

  5 Confirm your entry and exit to the previous menu 

  9 Cancel your entry and exit to the previous menu 

  0 For assistance 

  3 Delete a Mailbox from a Distribution List

  3 Cancel your entry and start over 

  5 Confirm your entry and exit to the previous menu 

  9 Cancel your entry and exit to the previous menu 

  0 For assistance 

5  List the Mailboxes in a Distribution List 

    You can press  to Rewind or  to Fast Forward at any time. 

    Press any key to halt the recitation of the Mailboxes in the Distribution List. 

7 Record a List Name and create a new Distribution List 

  3 Cancel your entry and start over 

  5 Confirm your entry and exit to the previous menu 

  9 Cancel your entry and exit to the previous menu 

  0 For assistance 

9 Exit to the previous menu 

  0 For assistance 

4 Change your Greeting 

  2 Record a Greeting 

  2 Append more recording 

  3 Erase your recording and start over 

  4 Save as your Day  Greeting and exit to the previous menu 

  5 Save as your Night Greeting and exit to the previous menu 

  7 Review your recording 

     You can press  to Rewind or  to Fast Forward at any time. 

  9 Cancel your recording and exit to the previous menu 

  0  For assistance

3 Delete a Greeting 

 4 Delete your Day (or Only) Greeting 

 5  Delete your Night Greeting 

 9  Cancel and exit to the previous menu 

 0  For assistance 

 7  Play a Greeting 

    You can press * to Rewind or # to Fast Forward at any time. 

 4 Play your Day (or Only) Greeting 

  5 Play your Night Greeting 

  9 Cancel and exit to the previous menu 

  0 For assistance 

  9 Exit to the previous menu 

  0 For assistance 

  6 Record a Name for your mailbox 

  2 Record a Name for your mailbox 

  3 Erase your recording and start over 

  5 Keep your recording and exit to the previous menu 

  7 Review your recording 

     You can press * to Rewind or # to Fast Forward at any time. 

  9 Cancel your recording and exit to the previous menu 

  0 For assistance 

  3 Delete your recording and start over 

  7 Play your Mailbox Name 

     You can press * to Rewind or # to Fast Forward at any time. 

  9 Exit to the previous menu 

  0 For assistance 

7 Change your Passcode 

    The voice announcer asks you to enter a Passcode of 1 to 10 digits. Enter 0 for No 

   Passcode. 

   Press # to End your entry, then press: 

  3 Delete your entry and start over 

  5 Confirm your new entry and exit to the previous menu 

  9 Cancel your new entry and exit to the previous menu 

  0 For assistance 

9 Exit to the previous menu